About the role#
The Nashville Predators and Bridgestone Arena are seeking an intern for the Winter 2027 semester. This role provides hands-on experience in Guest Services, Quality Assurance, and Event Operations. You will support home games, concerts, and special events while working alongside the Guest Services Manager and the Director of Event Operations. This position requires being on your feet for extended periods and is located at Bridgestone Arena.
What you'll do#
- Assist with pre-event arena walkthroughs and collect notes for internal departments.
- Complete quality assurance surveys during events to identify service strengths and areas for improvement.
- Interact with staff and guests to evaluate the customer service experience.
- Collaborate with the Business Analytics Team to review survey results.
- Shadow the Front of House Manager during non-hockey events.
- Track and organize department inventory, such as uniforms and giveaways.
- Attend weekly meetings to prepare for upcoming events.
- Support the Director of Event Operations with staffing needs and track contracted event staff.
- Assist with event-related parking requests.
What you'll need#
- Must be a current student at an accredited college or university.
- Must be able to receive college credit for the internship.
- Open to sophomores, juniors, and seniors.
- Reliable transportation to and from Bridgestone Arena.
- Strong computer skills, specifically with Outlook, Excel, and Word.
- Ability to react appropriately in high-stress or emergency situations.
- Strong interpersonal skills and the ability to solve problems.
- Basic knowledge of technology, including radios, hand-held devices, ticket scanners, and security equipment.
Location & details#
- Location: Nashville, Tennessee.
- Term: Winter 2027 (January through April).
- Modality: On-site.
- Compensation: This is an unpaid internship.
About Nashville Predators
The Nashville Predators operate as a professional ice hockey team within the National Hockey League. The organization competes in the Central Division of the Western Conference. Based in Nashville, Tennessee, the team has played at Bridgestone Arena since its first season in 1998. The company currently employs 563 people.
How to get in at Nashville Predators
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