Guest Services Internship

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    Nashville Predators

    51-200 employeesFounded 1998Nashville, TNSpectator Sports
    Actively hiringWinter 2027Spectator Sports
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    About the role#

    This internship provides hands-on experience in the operations of a multipurpose arena. You will work across Guest Services, Quality Assurance, Event Operations, and the Department of Public Safety during the Winter 2027 term. This position is based on-site in Clarksville, Tennessee, and is unpaid.

    What you'll do#

    • Perform pre-event arena walkthroughs to check facility readiness and cleanliness.
    • Document observations and communicate findings to support continuous improvement.
    • Conduct quality assurance assessments and interact with guests to evaluate their event experience.
    • Organize feedback and assist with guest experience initiatives.
    • Support the leadership team with event-day operations, including staffing coordination and logistics.
    • Manage inventory for guest services supplies and materials.
    • Participate in departmental meetings and planning sessions.
    • Assist with guest service protocols, accessibility support, and workflow improvements.
    • Support event-related parking and prepare operational documents.
    • Gain exposure to arena safety, crowd management, and emergency preparedness through administrative and observational tasks.

    What you'll need#

    • Current enrollment at an accredited college or university as a Sophomore, Junior, or Senior.
    • You must receive academic credit for this internship.
    • Ability to work evenings and weekends as required.
    • Capacity to maintain confidential information.
    • Successful completion of a background check and driving history check.

    Location & details#

    • Location: Clarksville, Tennessee.
    • Term: Winter 2027.
    • Modality: On-site.
    • Compensation: This is an unpaid internship.
    Relevant fieldsOther

    About Nashville Predators

    The Nashville Predators operate as a professional ice hockey team within the National Hockey League. The organization competes in the Central Division of the Western Conference. Based in Nashville, Tennessee, the team has played at Bridgestone Arena since its first season in 1998. The company currently employs 563 people.

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