About the role#
This internship offers a 10-week rotational program supporting MSI and LeaseTrack. You will work across different operational functions to learn how insurance programs are administered and supported. This role is designed for students interested in business operations, process improvement, and the insurance industry.
What you'll do#
- Rotate through various operational functions to understand how MSI and LeaseTrack programs operate.
- Review, assess, and help improve existing training programs, guides, and internal process documentation.
- Analyze operational reports, workflows, and records to support business decisions.
- Observe cross-functional meetings to learn about process coordination and implementation.
- Prepare operational status reports and other documentation for management.
- Support project coordination, technology implementations, and process-improvement initiatives.
What you'll need#
- Current enrollment in a college program focused on business management, operations, economics, risk management, or a related field.
- Interest in business operations, process improvement, and the insurance industry.
- Strong communication, analytical, and problem-solving skills.
- Ability to work well in a team and collaborate with different levels of the organization.
- Capacity to work independently in a remote environment.
- Reliable internet access and a suitable remote work setup.
- Ability to maintain confidentiality and handle sensitive information.
Location & details#
- This is a remote role based in the United States.
- This is a paid, full-time internship.
- This position does not offer sponsorship.
About MSI
MSI is an independent managing general agency based in Tampa, Florida. Founded in 2015, the company provides insurance products across personal, commercial, and professional lines. It serves more than 1.5 million customers through a portfolio of over 20 solutions. The firm operates with a staff of 501 to 1,000 employees.
How to get in at MSI
Applying early gives you a distinct advantage at MSI because recruiters review candidates before the applicant pool grows too large. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, so you can submit your materials among the first. You should aim to be in that initial group to ensure your resume gets seen. Getting your application in early is a practical way to manage the uncertainty of the hiring cycle. Intern Insider surfaces the recruiters behind the company roles so you can reach out directly to ask about the position or a referral. Connecting with a human recruiter materially improves your response rates compared to submitting into a general queue. Reaching out shows you have done your homework and are genuinely interested in the work MSI does.
