About the role#
The Salesforce Platform team at Mackenzie Investments builds and maintains technology solutions for business partners and advisors. This internship is a full-time, paid position for the Winter 2027 term, running from January to April. You will work within a collaborative pod alongside analysts, developers, and architects to support platform operations and project delivery.
What you'll do#
- Support the Salesforce team with platform enhancements, continuous improvements, and daily operations.
- Assist with administrative tasks like user setup, profile management, and access troubleshooting.
- Triage and investigate user issues, data quality concerns, and system defects.
- Participate in sandbox testing, release validation, and post-deployment checks.
- Collaborate with partners to gather and document business requirements and user stories.
- Contribute to Agile ceremonies including stand-ups, planning sessions, and retrospectives.
- Create and maintain technical and user documentation.
- Track project milestones, risks, and action items across workstreams.
- Support data analysis, reporting, and dashboard creation to drive platform decisions.
- Identify opportunities to improve team effectiveness through automation and AI-enabled tools.
What you'll need#
- Current enrollment in a post-secondary program for Computer Science, Engineering, Information Systems, Data Analytics, or a related field.
- A technical foundation in databases, CRM platforms, and business applications.
- Strong analytical, communication, and problem-solving skills.
- Ability to work both independently and within a team environment.
- Proficiency with Microsoft 365 applications.
- Strong attention to detail and ability to follow defined processes for testing and change control.
- Demonstrated curiosity and a commitment to continuous learning.
- Familiarity with Salesforce concepts like objects, fields, and reporting is an asset.
- Exposure to SQL, Java, JavaScript, Python, or Agile practices is an asset.
- Experience with tools such as Jira, Azure DevOps, Confluence, or GitHub is an asset.
Location & details#
- This role is based in Toronto, Ontario.
- The position follows a hybrid work model, requiring three days per week in the office.
- This is a full-time role requiring 37.5 hours per week.
About Mackenzie Investments
Mackenzie Investments is an investment management firm based in Toronto. It provides advisory services to both retail and institutional clients. The firm manages mutual funds, ETFs, and private market investments. It employs 1,341 people.
How to get in at Mackenzie Investments
Applying to Mackenzie Investments early gives you a distinct advantage, as recruiters often review candidates before the applicant pool becomes unmanageable. Intern Insider sends an instant alert the moment a role matching your target is published, helping you apply among the first. This timing ensures your resume is seen while the team is still actively building their shortlist. You can also improve your response rates by reaching out to recruiters directly to ask about the role or a referral. Intern Insider surfaces the specific recruiters behind the company's roles, which allows you to bypass the general queue and connect with the people actually making the hiring decisions.
