STUDENT-Phonathon Supervisor

About the role#

The Ithaca College Annual Fund is seeking a Student Supervisor to support the Phonathon program. This position provides professional experience in leadership and fundraising while helping callers reach their goals. This is a paid, on-site role for currently enrolled students with prior experience in the Phonathon program.

What you'll do#

• Serve as a role model for callers by maintaining a positive and professional attitude.
• Coach callers by answering questions, demonstrating effective techniques, and providing constructive feedback.
• Prepare calling assignments and organize motivational activities or materials for each shift.
• Communicate Ithaca College’s mission, priorities, and campus news to alumni and parents via phone, text, and email.
• Solicit gifts from alumni and parents to support the college.
• Maintain and update accurate records and donor information.
• Attend and participate in supervisor meetings.
• Uphold all employment and confidentiality agreements.

What you'll need#

• Current enrollment as a student at Ithaca College with previous experience in the Phonathon program.
• Demonstrated understanding of Ithaca College fundraising activities, goals, and objectives.
• Familiarity with the campus, its history, and current activities.
• Strong time-management, leadership, and communication skills.
• Ability to work independently and as part of a team.
• A proactive, detail-oriented, and creative approach to problem-solving.
• Ability to communicate directions and information clearly and persuasively.

Location & details#

• Location: Ithaca, New York.
• Work Modality: On-site.
• Schedule: Two shifts per week, Monday through Thursday, 6:00 p.m. – 9:00 p.m.
• Hourly Pay: $16.30.