About the role#
As a Site Reliability Engineer Intern, you will work within an engineering team to build, deploy, configure, and maintain systems for IBM client business. This is a full-time, paid internship role based in Markham, Ontario, for the Summer 2027 term. You will work in a hybrid capacity.
What you'll do#
- Lead the problem resolution process from initial analysis and troubleshooting through to the deployment of updates.
- Monitor the health of production systems and services to ensure reliability.
- Collaborate with engineering teams to provide assessments and workarounds for production issues.
- Deploy services and configuration changes using CI/CD tools at scale.
- Apply security patches and system upgrades.
- Work with Product support teams to resolve technical issues.
What you'll need#
- Currently pursuing a degree in Computer Science or Computer Engineering.
- Knowledge of Linux operating systems.
- Understanding of daily operations, including alert management, incident support, migration tasks, and break-fix support.
- Experience or knowledge of Python, Go, or Bash.
- Familiarity with cloud providers such as IBM Cloud, AWS, Azure, or GCP.
- Knowledge of Kubernetes or OpenShift environments.
- Experience with automation and CI/CD tools like Ansible, Terraform, Jenkins, IBM Continuous Delivery, or ArgoCD.
- Experience creating alerts and dashboards using tools such as Instana, New Relic, Grafana, or Prometheus.
- Interest in configuring and maintaining SQL, NoSQL, and data streaming technologies.
Location & details#
- Location: Markham, Ontario, Canada.
- Work Modality: Hybrid.
- Employment Type: Full-time internship.
- Term: Summer 2027.
About IBM
IBM provides IT services and consulting to a global client base. The company develops technology solutions across areas such as cloud computing, security, analytics, and infrastructure. It operates as a public organization with more than 10,001 employees. The corporate headquarters are located in Armonk, New York.
How to get in at IBM
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