About the role#
This 12-week internship provides hands-on experience within the Customer Care and Aftersales team. You will learn the responsibilities of a District Manager, Parts and Service while supporting General Motors dealers across the United States. The program includes regional field visits, dealer interactions, and a two-week immersion at the Central Office in Warren, Michigan. You will work on a capstone project that addresses a real business opportunity and present your findings to leadership at the end of the summer.
What you'll do#
- Gather and analyze field-level information with regional and Central Office teams.
- Identify trends and key drivers of parts and service performance.
- Develop practical insights and repeatable reporting tools.
- Support regional initiatives, campaigns, and dealer engagement strategies.
- Participate in field visits and structured shadowing experiences.
- Translate dealer and customer feedback into observations and recommendations.
- Prepare concise updates on project progress, risks, and learnings.
- Complete a capstone project addressing a regional opportunity.
- Present project findings and recommendations to leadership.
What you'll need#
- Currently pursuing a bachelor’s or master’s degree in Marketing, Business Administration, Communications, Supply Chain Management, or a related field.
- Expected graduation between December 2027 and June 2029.
- Valid driver’s license.
- Ability to work full-time, 40 hours per week, during the summer.
- Willingness to travel extensively within your assigned region.
- Willingness to travel to the Central Office in Warren, Michigan, for a required two-week immersion.
- Strong analytical, communication, and interpersonal skills.
- Ability to work independently in the field and collaboratively with a team.
- Demonstrated leadership through academics, extracurricular activities, prior internships, or community involvement.
- Experience working with information, dashboards, or business analytics tools.
- Ability to manage multiple priorities, adapt quickly, and take initiative in ambiguous situations.
Location & details#
- Term: Summer 2027.
- Modality: Hybrid, with frequent travel required (at least 75%).
- Locations: Westlake Village, CA; Alpharetta, GA; Coppell, TX; Warren, MI; Danbury, CT.
- Sponsorship: This role does not provide immigration-related sponsorship.
About General Motors
General Motors is a public company based in Detroit, Michigan. It operates in the motor vehicle manufacturing industry. The company employs over 106,000 people. Its work spans the design and production of cars, trucks, and transportation technology, including software, electrification, and AI.
How to get in at General Motors
Securing an internship at General Motors requires a proactive approach to the application timeline. Because early applicants are often reviewed before the volume of candidates becomes unmanageable, Intern Insider sends an instant alert the moment a role matching your target is published. This allows you to submit your materials among the first group of applicants. Reaching out to the right person can also change your outcome. Intern Insider surfaces the recruiters behind the company's roles, which lets you contact them directly to ask about the position or a potential referral. This direct connection often improves response rates compared to submitting an application into a general queue.
