About the role#
We are looking for a Product Operations Intern to help us support filmmakers, creators, and storytellers using our platform. You will work directly with our team to improve the user experience and bridge the gap between our community and the engineering team.
What you'll do#
- Support users via email, Discord, and in-app feedback channels.
- Investigate technical issues using PostHog and AI tools.
- Track open issues from initial report through to resolution.
- Identify recurring user pain points.
- Translate user feedback into clear bug reports and short PRDs for our engineers.
What you'll need#
- Strong responsiveness and follow-through on all tasks.
- Clear, empathetic written communication skills.
- Detail-oriented approach to problem-solving.
- Curiosity about AI and creative software.
- Comfort with asking for help and verifying facts.
- Proactive and organized work habits.
- Good judgment in distinguishing between usability questions and actual product bugs.
- Experience in customer support, community management, or product testing is a plus.
- Experience with video production or AI creation is a plus.
Location & details#
- This role is fully remote.
- This is a full-time internship with a rolling start date.
- Compensation is $20 to $30 per hour.
- Applicants must be US citizens or hold a valid US visa. We do not provide sponsorship.
About Flick
Flick is a technology company based in Sunnyvale, California. Founded in 2025, the firm builds a platform for AI-assisted filmmaking. It provides tools for users to script, generate, and edit video content. The company employs 18 people and operates as a privately held entity.
How to get in at Flick
Applying early at Flick gives you a distinct advantage because recruiters review applications before the candidate pool becomes too large. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, so you apply among the first. This helps you stay ahead of the crowd when roles appear on the market. You can also improve your response rates by reaching out to the people managing the hiring process. Intern Insider surfaces the recruiters behind the company's roles so you can contact them directly to ask about the position or a referral. This direct approach often works better than sending your resume into a general queue.
