About the role#
This co-op position is based within the Global Product Information department. You will focus on configuring, maintaining, and improving the toolset used to author technical documentation in DITA XML. You will work alongside a team of Technical Writers who produce documentation for software, mechatronics, and various supply chain solutions.
What you'll do#
- Maintain and improve the tools used to convert Word documents into DITA XML.
- Update software plugins that transform DITA XML documentation into HTML and PDF formats.
- Troubleshoot errors related to content conversion and publishing.
- Convert existing Word content to DITA XML and review it for quality and accuracy.
- Identify and remove duplicated content, including designing methods to automate this process.
- Support Technical Writers by troubleshooting the DITA CCMS and verifying conversions.
- Create wiki content and training videos to assist the team.
What you'll need#
- Strong problem-solving skills and a drive to improve existing processes.
- Good interpersonal skills to work effectively with the writing team.
- Familiarity with XML, XSLT, Visual Basic, JavaScript, or CSS is beneficial.
- Familiarity with DITA XML or structured writing is considered an asset.
Location & details#
- Location: Waterloo, Ontario, Canada.
- Work Modality: On-site.
- Employment Type: Full-time.
- Compensation: $21-$30 per hour, depending on experience and student classification.
About Dematic
Dematic provides intelligent automation for supply chains, manufacturing, and distribution. The company designs and builds material handling equipment and software to support warehouse operations. Founded in 1819, it operates globally as a member of the KION Group. Dematic is headquartered in Atlanta and employs over 9,000 people.
How to get in at Dematic
Applying early is a distinct advantage at Dematic because recruiters review applications as they arrive. Intern Insider sends an instant alert the moment a role matching your target is published, helping you apply among the first before the candidate pile grows. Getting your resume in early ensures it is seen while the team is still actively building their shortlist. You can reach out to the recruiters behind Dematic roles directly to ask about the position or a referral, which often improves your response rate. Intern Insider surfaces these specific contacts for you, allowing you to move beyond the standard application queue and connect with the people making the hiring decisions.
