Technology Solutions Co-op, Personal Insurance - Winter 2027 Co-op/Intern

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    Definity

    We're in it for good. | Présents pour la collectivité.

    5,001-10,000 employeesFounded 2021Waterloo, ONInsurance
    Actively hiringPaidWinter 2027Insurance
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    Best applied by Sep 23

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    About the role#

    This is an 8-month co-op placement for the Winter 2027 term. You will work within the Personal Insurance division, supporting strategic initiatives and collaborating with technology and business partners. This is a full-time, paid position that offers a hybrid work environment.

    What you'll do#

    • Liaise with technology and business partners to define problem statements and objectives.
    • Create and maintain intake requests using JIRA and ServiceNow.
    • Provide quarterly strategic planning support and consolidate support requests.
    • Chair meetings, distribute minutes, and organize Community of Practice lunch and learns.
    • Chair agile ceremonies within Platform Engineering teams.
    • Monitor service dashboards and update Technology Business Partners on emerging issues.
    • Assist with quality engineering tasks and manage release management tickets.
    • Maintain team Confluence pages and update executive PowerPoint presentations.

    What you'll need#

    • Currently pursuing or recently completed a degree or diploma in Computer Science, Technology, Business, or a related field.
    • Strong practical familiarity with generative AI tools, including prompt engineering basics and corporate capabilities.
    • Ability to work independently with personal accountability.
    • Strong written and verbal communication skills.
    • Technical aptitude and a desire to learn new systems.
    • Experience in a technology solution or Agile/Scrum environment is an asset.
    • Proficiency in MS Office 365, MS Teams, JIRA, Confluence, and ServiceNow is an asset.

    Location & details#

    • Location: Ontario, Canada.
    • Modality: Hybrid.
    • Term: Winter 2027 (8 months).
    • Compensation: Starts at $22.50 per hour, subject to adjustment based on skills, education, and experience.
    • Requirement: Successful clearance of a background check, including criminal checks and leadership references.

    About Definity

    Definity is an IT services and consulting firm based in San Diego. Founded in 2005, the company employs between 51 and 200 people. It specializes in custom digital solutions, business applications, and AI innovation. The firm operates as a nearshore technology partner for organizations across the globe.

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