About the role#
As a Service Management Co-op, you will join the IT Service Management team. You will support the maintenance of a service management tool used by over 600 employees. This position provides exposure to various IT department functions and allows you to participate in core operational processes. You will take on responsibilities across several areas, including asset management, business systems analysis, change management, and quality assurance.
What you'll do#
- Analyze and document requirements and workflows for ServiceNow users and groups.
- Collect, prepare, load, and manage software and hardware assets in ServiceNow.
- Configure, customize, and modify ServiceNow features and core data.
- Coordinate teams for Change, Problem, and Incident Management.
- Conduct post-incident reviews and record reports regarding application and service outages.
- Consult subject-matter experts for change advice.
- Test feature releases and bug-fixes while documenting defects.
- Document processes, procedures, and tasks.
What you'll need#
- Enrollment in a recognized co-op program.
- Status as a 3rd or 4th year student in Computer Science or Software/Computer Engineering, or a graduate student in related fields.
- Students in their 2nd year and above from other colleges in similar disciplines are also eligible.
- Experience with JavaScript and HTML/CSS.
- Familiarity with Microsoft M365 tools.
Location & details#
- Location: Victoria, British Columbia.
- Term: Winter and Summer 2027 (January to August 2027).
- Work Modality: Hybrid, with a minimum of 40% in-office presence per month.
- Compensation: $2,040.97 bi-weekly (Grid 7, Step 3).
- Eligibility: Open to students registered in a recognized co-op program within the Greater Victoria area.
About BC Pension Corporation
BC Pension Corporation provides pension administration services. It is a government agency based in Victoria, BC. The organization was founded in 2000. It currently employs 542 people.
How to get in at BC Pension Corporation
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