Claims Representative Intern

Auto-Owners Insurance logo

Auto-Owners Insurance

We partner with independent agents who provide local, personalized expertise. It just makes sense. #SimpleHumanSense

5,001-10,000 employeesFounded 1916Lansing, MIInsurance
Actively hiringPaidSummer 2027Insurance
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About the role#

Auto-Owners Insurance is looking for a Claims Representative Intern for the summer of 2027. You will assist our team in managing claims and providing service to our agents and policyholders. This is a paid, part-time position based in Lansing, Michigan.

What you'll do#

  • Investigate claims and assemble facts to determine policy coverage.
  • Evaluate the amount of loss and analyze legal liability.
  • Make decisions to pay or deny losses.
  • Study insurance policies, endorsements, and forms to build your knowledge.
  • Manage investigations through phone, mail, and on-site visits.
  • Ensure claims payments are issued accurately and on time.
  • Support the resolution of claims, which may include attending arbitrations, mediations, depositions, or trials.
  • Assist agents, policyholders, and other stakeholders with their needs.

What you'll need#

  • Current enrollment in college, entering your junior or senior year.
  • Strong written and verbal communication skills.
  • Ability to organize and interpret data.
  • Skill in handling multiple assignments at once.
  • Attention to detail and the ability to resolve complex issues.

Location & details#

  • Location: Lansing, Michigan.
  • Modality: On-site.
  • Term: Summer 2027.
  • Note: Candidates must be able to work in the United States without sponsorship.

About Auto-Owners Insurance

Auto-Owners Insurance provides life, home, car, and business insurance through a network of independent agents. The company operates as a privately held organization and has been in business since 1916. It maintains its headquarters in Lansing, Michigan. The firm employs over 5,700 people and appears on the Fortune 500 list.

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