About the role#
The Truckload Sales internship offers a behind-the-scenes look at how we connect customers and carriers to keep freight moving. You will work primarily within the Carrier Sales department to develop relationships with transportation providers. With guidance from a mentor, you will learn logistics operations, transportation management systems, and sales techniques. This role also includes shadowing the Business Development and Truckload Account Development teams to understand how we acquire new customers and nurture long-term relationships.
What you'll do#
- Assist a mentor with daily operational tasks.
- Prospect new carriers through lead generation, research, and cold calling.
- Build relationships with key contacts like dispatchers and drivers.
- Develop negotiation skills to secure carrier partnerships.
- Communicate shipment details to carriers and enter data into the transportation management system.
- Track shipments to ensure they are picked up and delivered on time.
- Identify and resolve issues to maintain high service levels.
- Shadow employees across different departments.
- Participate in the internship speaker series, attend company events, and complete a project.
What you'll need#
- Currently pursuing a Bachelor's degree, preferably with Junior level standing.
- Basic knowledge of Microsoft Office Suite.
- Ability to build relationships through customer service.
- Effective written and verbal communication skills.
- Strong organizational skills and attention to detail.
- A proactive, goal-oriented, and self-driven mindset.
- Willingness to learn, follow processes, and apply feedback.
- Strong problem-solving and critical thinking abilities.
Location & details#
- Location: Chicago, Illinois.
- Term: Summer 2027.
- Modality: On-site.
- Schedule: Full-time, 30-40 hours per week, typically between 8:00 am and 5:00 pm.
- Compensation: Paid hourly position, biweekly pay.
About ArcBest
ArcBest is a logistics company that provides transportation and supply chain services. It manages ground, air, and ocean shipping for customers. The company operates 250 locations and employs 14,000 people. It is based in Fort Smith, Arkansas.
How to get in at ArcBest
Applying early for an ArcBest internship gives you a distinct advantage because recruiters review applications as they arrive. Intern Insider sends you an instant alert the moment a new role is published, so you can submit your materials before the applicant pool grows too large. Securing a spot at the top of the pile is a practical way to ensure your resume gets seen. Reaching out to the right person at ArcBest often yields better results than submitting to a general queue. Intern Insider surfaces the specific recruiters behind these roles, allowing you to connect with them directly to ask about the position or a referral. This direct approach often improves your response rates compared to standard application methods.
