About the role#
We are looking for a Customer Insights Intern to join our team for the Summer 2027 term. This role supports our goal of becoming more customer-centric by providing research that informs business decisions across Loyalty, Marketing, Merchandising, and Operations. You will work closely with a coach who provides regular guidance and feedback throughout the 11-week program.
What you'll do#
- Support the design, execution, analysis, and communication of customer research projects.
- Conduct research on the loyalty program and evaluate customer perceptions of features.
- Support concept testing to understand customer preferences, motivations, and purchase drivers.
- Translate research findings into actionable recommendations for business leaders and cross-functional stakeholders.
- Collaborate with Customer Insights researchers, research vendors, and business partners.
- Develop, implement, and manage outreach for The Brainfreeze Collective.
What you'll need#
- Current pursuit of a Bachelor's degree in Business Administration, Marketing, Communications, Strategy, Market Research, Data Analytics, or a related field.
- Strong written and verbal communication skills with the ability to present insights clearly.
- Highly organized and detail-oriented approach to managing multiple projects in a deadline-driven environment.
- Ability to solve problems independently and collaboratively.
- Proficiency with the Microsoft Office suite.
- Experience with Copilot or similar AI tools is preferred.
- Knowledge of survey and customer research platforms such as Qualtrics, Alida, Medallia, Mintel, or NielsenIQ is preferred.
Location & details#
- This is a full-time, paid internship based on-site in Irving, Texas.
- The internship lasts for 11 weeks during the summer.
About 7-Eleven
7-Eleven operates as a retail company focused on convenience goods. It started in 1927 at an ice dock in Dallas, Texas. The company now runs over 70,000 locations across 18 countries. It maintains a workforce of more than 10,000 employees.
How to get in at 7-Eleven
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