About the role#
As an IT Field Manager Intern, you will act as a link between IT, Store Operations, and Store Support Center departments. You will work to improve and simplify store processes and systems. You will serve as an expert on the Retail Information System (RIS) and act as a contact point for operations management regarding store issues, 7hub, and related support tools.
What you'll do#
- Spend time in 7-Eleven stores to learn the RIS system and how various applications function.
- Analyze ServiceNow data to identify trends and regional opportunities for proactive monitoring.
- Review daily open network cases to ensure proper resolution processes are followed.
- Learn the cash report process from start to finish.
- Participate in User Acceptance Testing (UAT) for new software and hardware in lab stores.
- Support the pilot phase of new software and hardware releases by reporting system issues.
- Provide input on system development and procedure improvements.
- Collaborate with Operations to address specific solutions for unusual sales situations.
- Maintain a deep understanding of systems to develop communications and resolve issues.
- Act as the business liaison for RIS and 7hub communications regarding functionality, design, and upgrades.
What you'll need#
- Pursuing a Bachelor’s or Master’s degree in Computer Science, Computer Engineering, or a related technical field.
- Graduation date of December 2027 or May 2028.
- Understanding of RIS, including POS, ISP, GOT, and Scanner functionality.
- Ability to lead projects independently and collaborate with cross-functional teams.
- Strong verbal and written communication skills with the ability to engage stakeholders and senior management.
- Proficiency in Microsoft Office applications, including PowerPoint and Excel.
- Strong problem resolution skills and attention to detail.
Location & details#
- Location: Irving, Texas.
- Term: Summer 2027.
- Modality: On-site.
- Employment: Full-time paid internship.
About 7-Eleven
7-Eleven operates as a retail company focused on convenience goods. It started in 1927 at an ice dock in Dallas, Texas. The company now runs over 70,000 locations across 18 countries. It maintains a workforce of more than 10,000 employees.
How to get in at 7-Eleven
Securing an internship at 7-Eleven requires speed because early applicants are often reviewed before the volume of candidates becomes unmanageable. Intern Insider sends an instant alert the moment a role matching your target is published, which helps you apply among the first. This timing often makes the difference in getting your resume seen by the hiring team. You can also improve your response rates by reaching out to the recruiters behind these roles directly. Intern Insider surfaces the specific recruiters managing 7-Eleven openings so you can ask informed questions or request a referral. This direct approach often yields better results than submitting an application into a general queue.
