About the role#
This is a 6-month full-time internship within the Technical Service 2nd Level Department. You will gain hands-on experience with internal service operations and contribute to projects that improve service quality and customer support. The role is based in Minneapolis, Minnesota, and requires 5 days per week on-site.
What you'll do#
- Analyze service cases to suggest improvements to existing processes.
- Lead small projects within the 2nd Level Service team.
- Collect data, update records, and follow up on open service issues.
- Identify ways to streamline workflows and improve overall service quality.
- Prepare concise written summaries, reports, and presentations on service metrics.
- Present findings and lessons learned to management at the end of the term.
What you'll need#
- Current enrollment in a Bachelor or Master program related to Business Administration, Industrial Engineering, Mechanical Engineering, or Computer Science.
- Strong creativity, initiative, and problem-solving skills.
- Good learning agility with a focus on continuous improvement.
- Solid organization and time management skills, including basic technical project management.
- Clear written and verbal communication, with the confidence to present to stakeholders.
- Proficiency in Microsoft Office.
Location & details#
- Location: Minneapolis, Minnesota.
- Term: Fall 2026.
- Work Modality: On-site, full-time (40 hours per week).
- Compensation: Paid internship position.
- Sponsorship: Not available.
About ZEISS Group
ZEISS Group is a technology company specializing in optics and optoelectronics. Founded in 1846, the firm operates across four segments including semiconductor manufacturing, medical technology, industrial quality, and consumer markets. It maintains a global presence with over 46,600 employees and facilities in approximately 50 countries. The company develops solutions for fields such as microscopy, lithography, and medical diagnostics.
How to get in at ZEISS Group
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