About the role#
The FWS Audio Visual Student Assistant provides essential support for classroom, conference room, and event technology. You will serve as the first point of contact for AV support requests and assist the operations staff with daily tasks. This role is based on the St. Petersburg campus and requires an active Federal Work Study award.
What you'll do#
- Respond to and troubleshoot AV issues in classrooms and conference rooms.
- Monitor and manage ticket queues to ensure timely support.
- Provide event support by starting AV systems and testing equipment.
- Assist with administrative duties, including inventory tracking, equipment organization, and documentation.
- Support project management tasks as assigned by operations staff.
What you'll need#
- Must have an active Federal Work Study award and be an enrolled USF student.
- Basic computer skills and familiarity with Microsoft Office or similar software.
- Ability to communicate clearly, follow instructions, and work independently or as part of a team.
- Strong customer service skills, reliability, and attention to detail.
- Basic technical troubleshooting ability and a willingness to learn AV systems.
- Prior experience in customer service, office work, or AV troubleshooting is preferred.
- Knowledge of data entry systems and strong organizational skills are a plus.
Location & details#
- Location: On-site at the USF St. Petersburg campus.
- Schedule: Monday through Friday, 8:00 am to 5:00 pm.
- Hours: Approximately 20 hours per week while classes are in session.
- Compensation: $15.00 per hour.
About University of South Florida
The University of South Florida is a public research institution founded in 1956. It operates campuses in Tampa, St. Petersburg, and Sarasota-Manatee. The university serves approximately 50,000 students from nearly 150 countries. It maintains a large research program and holds membership in the Association of American Universities.
How to get in at University of South Florida
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