About the role#
This is a paid, year-round internship designed to provide hands-on experience in a professional contact center. You will work alongside experienced staff to solve real customer challenges and build communication skills. This role is a full-time internship, though it requires a commitment of 15 hours per week during the school year.
What you'll do#
- Guide and process customer orders and inquiries.
- Build business relationships with customers through phone, email, and chat.
- Help customers navigate the website and online ordering process.
- Provide service by solving problems and supporting customer needs.
What you'll need#
- Junior or Senior standing in a college program.
- Pursuing a degree in Business Administration, Communications, Psychology, or Marketing.
- Proficiency with Microsoft Office.
- Excellent communication and organizational skills.
- A strong work ethic.
Location & details#
- This is an on-site position.
- Locations include Kenosha, WI, Pleasant Prairie, WI, Gurnee, IL, Waukegan, IL, and Racine, WI.
- All new hires must complete a pre-employment hair follicle drug screening.
About Uline
Uline is a distributor of shipping, packaging, and industrial supplies. Founded in 1980, the company is privately held and maintains its headquarters in Pleasant Prairie, Wisconsin. It employs approximately 6,975 people across multiple locations in North America. The business provides products including janitorial supplies, material moving equipment, and warehouse gear.
How to get in at Uline
Applying early to Uline positions gives you a distinct advantage because recruiters often review candidates as they arrive. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, so you apply among the first before the pile grows. Being part of the first wave of applicants ensures your resume is seen before the volume of interest peaks. You can use this timing to focus your preparation on the specific needs of the department. Intern Insider also surfaces the recruiters behind the company roles so you can reach out directly to ask about the role or a referral. Connecting with the right person often improves your response rates compared to submitting an application into a general queue. Reaching out shows initiative and helps you stand out in the hiring process.
