About the role#
This is a full-time, 11-week paid internship for Summer 2027. You will work on real production systems within our IVR voice team. You will be paired with a mentor and work alongside senior engineers to improve the first point of contact for our customers.
What you'll do#
- Implement new and improved IVR self-service experiences.
- Develop and update call flow logic while following team coding standards and code review practices.
- Create automated test cases to keep call flows reliable with each release.
- Participate in sprint ceremonies.
- Analyze call data to understand how your work performs.
What you'll need#
- Software development experience gained through coursework, projects, or prior internships.
- Ability to work independently with minimal direction.
- A positive attitude and a curiosity for learning.
- Strong communication skills.
- You must be at least 18 years of age.
- You must be legally authorized to work in the United States now and in the future.
- You must have one or more courses remaining in a Bachelors or Graduate degree program after the internship concludes.
Location & details#
- Location: Overland Park, Kansas.
- Work modality: On-site.
- This is a full-time position.
- Relocation assistance is available for participants residing more than 50 miles from the office.
About T-Mobile
T-Mobile is a telecommunications company based in Bellevue, Washington. It operates a 5G network that provides wireless services to consumers and businesses. The company manages several brands including Metro by T-Mobile and Mint Mobile. It functions as a public company with a workforce of over 10,000 employees.
How to get in at T-Mobile
Securing an internship at T-Mobile requires speed because early applicants often have their resumes reviewed before the volume of candidates becomes unmanageable. Intern Insider sends an instant alert the moment a role matching your target is published, which helps you apply among the first and get your profile seen before the pile grows. Reaching out to the right people often yields better results than submitting an application into a general queue. Intern Insider surfaces the recruiters behind T-Mobile roles so you can contact them directly to ask about the position or a referral, which materially improves your response rates.
