About the role#
SUNY Ulster is seeking a Student Success Counselor to join the New Start program. This role focuses on providing holistic counseling, academic advising, and wellness support to a caseload of adult students. You will serve as a primary contact for students from admission through completion, helping them navigate academic planning, career goals, and access to community resources. This position is grant-funded through August 31, 2026, with the possibility of an extension.
What you'll do#
- Manage a caseload of students, providing mentoring and guidance on academic progress.
- Assist students in identifying and accessing public benefits and community resources, such as food security, housing, and childcare.
- Develop and facilitate professional skills workshops for students.
- Implement proactive advising models and conduct student intake interviews.
- Collect and analyze data to improve student services and the overall student experience.
- Coordinate and manage the four-week New Start summer program.
- Collaborate with campus wellness and success offices to ensure comprehensive student support.
What you'll need#
- Bachelor’s Degree in education, student development, social work, or a related field.
- Two or more years of experience in advising, student recruitment, retention, or case management.
- A proven track record of supporting students or clients in overcoming personal or academic challenges.
- Experience working with first-generation, low-income, non-traditional, or at-risk student populations.
- Strong oral and written communication skills and proficiency with information technology, including Microsoft Office.
- Ability to work effectively with a diverse faculty, staff, and student population.
Location & details#
- Location: Stone Ridge, New York.
- Work Modality: On-site.
- Schedule: Full-time, 35 hours per week. Occasional evening or weekend hours may be required to support student schedules and community events.
About SUNY Ulster
SUNY Ulster is a community college founded in 1963. It operates two locations in Stone Ridge and Kingston, New York. The institution employs between 501 and 1,000 people. It offers more than 60 academic programs including nursing, engineering, and criminal justice.
How to get in at SUNY Ulster
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