About the role#
As a Student Member Advisor, you will work in a branch setting to provide service to our members. This role involves managing daily financial transactions and helping members navigate our digital banking tools. You will act as a representative of the credit union, focusing on building relationships and supporting the needs of our community.
What you'll do#
- Greet members and non-members in the branch and drive-thru.
- Process transactions including deposits, withdrawals, loan payments, cash advances, check cashing, and transfers.
- Issue certified checks and gift cards.
- Educate members on digital banking tools like mobile deposits, electronic statements, and card controls.
- Troubleshoot basic digital banking issues and guide members through secure authentication practices.
- Cross-sell credit union products and services to help members reach their goals.
- Resolve member questions and complaints or direct them to the appropriate channels.
- Assist with clerical support, marketing activities, and special projects.
- Process the daily drop box and abide by all Bank Secrecy Act responsibilities.
What you'll need#
- Professional interpersonal and communication skills.
- Ability to work as a team player with maturity and confidentiality.
- Strong organization and self-motivation.
- Accuracy and consistency in your daily performance.
- Intermediate mathematical skills, including decimals and percentages.
- Comfort with basic automated systems and technology.
- Ability to explain digital instructions clearly and patiently to others.
- A working knowledge of online and mobile banking tools is preferred.
Location & details#
- Location: New Ulm, Minnesota.
- Modality: On-site.
- Employment: Full-time, casual, or seasonal.
- Schedule: Monday through Friday with rotating Saturdays.
About SouthPoint Financial Credit Union
SouthPoint Financial Credit Union is a nonprofit financial institution founded in 1936. Based in Sleepy Eye, Minnesota, the organization serves members across numerous counties in the state. It operates with a staff of 85 employees. The credit union provides financial services to individuals who live, work, or attend school within its designated service area.
How to get in at SouthPoint Financial Credit Union
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