About the role#
The Operations Intern joins the Claims team to support administrative processes, including document capture, indexing, and analyst tasks. You will assist assigned claim representatives, compile reports, and perform analyses to support weekly, monthly, and quarterly deliverables. This role also involves assisting with audit requests and activities that facilitate the financial close.
What you'll do#
- Ensure claim documents are correctly categorized for processing and scan documents received via mail.
- Work with data capture representatives to resolve processing issues.
- Set up new claims for clients and verify that all attached documents are correctly indexed.
- Verify entered information is accurate to ensure auto-adjudicated claims are paid correctly.
- Review, enhance, and sign settlements to ensure timely client payments and refunds.
- Monitor workflow to identify and resolve claims-processing issues.
- Prepare weekly, monthly, and quarterly paid-claim and WIP reports.
- Analyze client trends to understand financial results and potential future impact.
- Establish system-enhancement requirements and log tickets for testing and implementation.
- Assist with internal and external audits and produce ad-hoc or metrics reports for management.
What you'll need#
- Currently working towards a bachelor's degree in Accounting, Finance, Insurance, Business Administration, or a related field.
- Proficiency in Microsoft Excel, including V-Lookups, Pivot Tables, and formulas.
- Strong analytical, research, and problem-solving skills.
- Ability to learn new systems and manipulate data for reporting.
- Experience with data analysis and SQL queries is preferred.
- Strong verbal and written communication skills.
- Detail-oriented approach with solid planning and organizational skills.
- Ability to work cross-functionally and adapt to changing business demands.
- A strong work ethic and a desire to learn.
Location & details#
- Location: Charlotte, North Carolina.
- Work Modality: Hybrid (3 days per week in office, 2 days remote).
- Employment: Full-time internship.
- Compensation: $22 to $24 per hour.
- Requirements: Must have valid authorization to work in the United States without employer sponsorship.
About SCOR
SCOR is a global reinsurer that provides risk management solutions to over 5,000 clients. The company operates in the insurance sector with a focus on Life and Health, Property and Casualty, and Investments. Based in Paris, the organization maintains more than 35 offices worldwide. Its staff includes actuaries, underwriters, and data experts who analyze risk and develop financial models.
How to get in at SCOR
Applying to SCOR early gives you a distinct advantage because recruiters review applications as they arrive. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, so you apply among the first and get seen before the pile grows. Reaching out to the right person is often more effective than submitting a cold application. Intern Insider surfaces the recruiters behind the company roles so you can contact them directly to ask about the position or request a referral, which materially improves your response rates.
