About the role#
Procon is seeking an IT Systems & Cloud Operations Intern to support company-wide IT infrastructure, cloud systems, security, and user access management. You will work with the Finance & Operations and IT leadership teams to gain hands-on experience in Microsoft 365 administration, email migration, and enterprise software access management. This role focuses on IT operations rather than software development.
What you'll do#
- Assist with the GoDaddy to Microsoft 365 email migration, including Exchange Online configuration and mailbox management.
- Perform email flow testing, including SPF, DKIM, DMARC validation, and spam filtering.
- Manage Microsoft 365 tenant administration, such as user accounts, licenses, groups, and permissions.
- Support IT security and access control through MFA verification, admin account reviews, and role-based access control (RBAC).
- Conduct server room and IT infrastructure security checks, including access control verification and hardware documentation.
- Document employee access to internal software, including ERP systems and SaaS tools.
- Support IT onboarding and offboarding processes and maintain operational documentation and checklists.
What you'll need#
- Currently pursuing or recently completed a Bachelor’s degree in Information Systems, Computer Engineering, Information Technology, Computer Science (systems/infrastructure-oriented), or a related field.
- Basic understanding of Microsoft 365 or Google Workspace.
- Familiarity with email systems and user account management.
- Strong organizational skills and the ability to maintain detailed documentation.
- Comfort working with administrative systems and checklists.
- A detail-oriented approach with a strong sense of security and responsibility.
Location & details#
- Location: Buford, Georgia.
- Work modality: On-site.
- Employment type: Full-time intern.
- Term: Rolling.
- Compensation: Paid.
