About the role#
The Operations Intern supports the Deposit Services Department through project-based assignments and administrative tasks. This role provides hands-on exposure to banking operations, records administration, and document management. You will contribute to the Bank's ongoing digitization efforts and process improvements while gaining practical experience in a regulated financial services environment.
What you'll do#
- Support the Bank's document digitization initiative by organizing, scanning, indexing, and uploading documentation into the DocuWare system.
- Maintain organized file inventories and tracking logs to monitor document processing.
- Identify and resolve document discrepancies, missing information, or indexing errors.
- Support records retention and document management practices in accordance with Bank policies.
- Provide administrative and operational support across departmental projects and day-to-day activities.
- Assist with quality control reviews to ensure the accuracy and integrity of digitized records.
- Maintain strict confidentiality of customer and Bank information.
What you'll need#
- Currently pursuing a degree in Business Administration, Finance, Accounting, Economics, or a related field.
- Strong written and verbal communication skills.
- Proficiency in Microsoft Office Suite, including Excel, Word, and Outlook.
- Ability to work effectively in a collaborative, team-oriented environment.
- High attention to detail and strong organizational skills.
- Ability to handle large volumes of records and documentation.
- Strong time management skills to prioritize tasks and meet deadlines.
Location & details#
- Location: Bronx, New York.
- Modality: On-site.
- Employment type: Full-time internship.
- Compensation: This is a paid position.
About Ponce Bank
Ponce Bank is an American banking institution established in 1960. It operates branch locations across the Bronx, Manhattan, Brooklyn, Queens, and Union City. The bank focuses on personal banking, local economic development, and home ownership. It employs between 51 and 200 people.
How to get in at Ponce Bank
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