About the role#
Performance Contracting, Inc. is hiring an IT Service Desk Intern for a full-time, paid 10-week program during the summer of 2027. You will work at our corporate headquarters in Lenexa, Kansas, Monday through Friday from 8:00am to 5:00pm. This role is not eligible for visa sponsorship.
What you'll do#
- Support the IT team in maintaining hardware, software, systems, and applications.
- Provide technical support and troubleshoot issues.
- Field incoming support requests by phone and through tickets.
- Triage and resolve support requests, escalating advanced issues to the appropriate team.
- Maintain records of work completed and perform tests to validate resolutions.
- Engage all assigned tickets within internal service level agreements.
- Manage, execute, and document project work.
What you'll need#
- Current enrollment in an undergraduate degree program for Computer Science, Information Technology, Management Information Systems, or a comparable field.
- You must remain in pursuit of your degree during the summer of 2027.
- Working knowledge of Microsoft Office Suite, specifically Excel and Word.
- Strong verbal and written communication skills.
- Ability to multitask, think critically, and solve problems.
- Excellent customer service skills and an interest in customer-focused IT work.
- Ability to work effectively within a team and learn new technical skills on the job.
- Reliable transportation to our office in Lenexa, Kansas.
- Preference is given to students who have completed 2 to 3 years of their degree program, are local to the Kansas City Metro Area, or have experience with Microsoft Copilot Studio and Power Platform.
Location & details#
- Location: Lenexa, Kansas, USA.
- Work Modality: On-site.
- Term: Summer 2027.
About Performance Contracting, Inc. (PCI)
Performance Contracting, Inc. is a specialty contractor based in Lenexa, Kansas. Founded in 1987, the company provides services for industrial, commercial, and non-residential markets. Its offerings include interior build-outs, insulation systems, and scaffolding. The firm operates as a subsidiary of Performance Contracting Group and maintains over 60 offices across the United States. It employs more than 8,900 people.
How to get in at Performance Contracting, Inc. (PCI)
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