About the role#
NU3S is seeking a Customer Engagement Manager intern to facilitate positive interactions and enhance the customer experience. This role focuses on building rapport with visitors, promoting services, and capturing content that highlights the facility offerings. This is a part-time position requiring 16 hours per weekend.
What you'll do#
- Welcome customers and initiate friendly conversations regarding their experience.
- Encourage customers to provide Google reviews.
- Capture short testimonial videos and high-quality photos of customers enjoying the services.
- Create content for Instagram, Facebook, LinkedIn, and TikTok.
- Promote memberships, loyalty programs, and upcoming events.
- Highlight specific offerings including the car wash, café, EV charging, and auto care services.
- Collect customer feedback and share improvement ideas with the management team.
What you'll need#
- Outstanding interpersonal and communication skills.
- Confidence in approaching and engaging new people.
- Ability to record videos and take photos using a smartphone.
- Familiarity with major social media platforms.
- A dependable, organized, and punctual work ethic.
- Current enrollment or recent graduation in Marketing, Communications, Business Administration, Media Studies, or a related field.
- Previous experience in hospitality, retail, or customer service is preferred.
Location & details#
- Location: Jamaica, New York.
- Schedule: 16 hours per weekend.
- Compensation: $18 per hour.
- Benefits: Employee discounts on food, beverages, and services.
About NU3S
NU3S operates as a neighborhood hub based in Queens, New York. The company provides car care services alongside a café. Its business model integrates a market café, car wash, and express auto services with EV supercharging. The partnership employs between 11 and 50 people.
How to get in at NU3S
Landing an internship at NU3S requires staying ahead of the applicant pool. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, so you apply among the first. Early applicants get seen before the pile grows, which is helpful for a smaller organization. Intern Insider also surfaces the recruiters behind the company's roles so you can reach out directly to ask about the role or a referral. Connecting with the right person materially improves response rates compared to submitting a cold application.
