About the role#
The IT Support department manages local infrastructure, building conferencing, and security systems. We are looking for a part-time intern to join our team for the Winter and Summer 2027 terms. You will gain practical experience through challenging projects and mentorship from our IT professionals. This is an on-site position based in our Omaha office.
What you'll do#
- Provide Helpdesk support for end-user systems including hardware, software, networking, and telecommunications.
- Research, troubleshoot, test, and analyze technical issues, while communicating clearly with end-users.
- Prioritize tickets based on urgency.
- Physically install and configure new hardware and software.
- Relocate and configure existing equipment, which includes unboxing, moving items with a cart, and connecting devices in hard to reach spaces.
- Provide orientation and guidance to users on new software and equipment.
- Create, update, and review documentation for the IT knowledge base.
What you'll need#
- Pursuing a bachelor’s or master’s degree in Computer Science, Computer Engineering, or a related field. Recent graduates are also welcome to apply.
- Ability to work on-site up to 29 hours per week.
- Proficiency in Microsoft Windows 11 and Office 365 Suite.
- Experience with hands-on hardware troubleshooting for laptops, desktops, printers, and mobile devices.
- Basic knowledge of TCP/IP networking and software updating.
- Physical ability to walk, climb stairs, push carts, reach, kneel, crawl, and lift up to 30 pounds.
- Legal authorization to work in the United States without sponsorship.
Location & details#
- Location: Omaha, Nebraska.
- Modality: On-site.
- Schedule: Up to 29 hours per week, January through June 2027 (earlier start dates are possible).
- Compensation: This is a paid internship.
About Milliman
Milliman is an independent actuarial and consulting firm founded in 1947. Based in Seattle, the company maintains a global presence with offices across multiple continents. It employs over 4,500 professionals who provide consulting services in healthcare, employee benefits, life insurance, and financial services. The firm serves a diverse client base including government agencies, educational institutions, and private businesses.
How to get in at Milliman
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