About the role#
As a Technology Enablement Analyst, you will bridge the gap between business needs and technology solutions. You will evaluate market trends, assess vendor offerings, and help teams identify the right tools for complex business challenges. This role focuses on Agentic AI and workflow automation, offering you hands-on experience in the full lifecycle of technology development from concept and prototype through to production deployment.
What you'll do#
- Analyze business challenges and identify technology solutions that align with strategic goals.
- Conduct market research, vendor evaluations, and capability assessments.
- Build, configure, customize, and test AI Agents and workflow automation solutions.
- Create prototypes, proofs of concept, and demonstrations to validate technology.
- Develop executive-ready presentations, business cases, roadmaps, and infographics.
- Document use cases, process flows, requirements, KPIs, and solution recommendations.
- Support the end-to-end delivery of automation and AI initiatives.
- Contribute to process mapping workshops and stakeholder discussions.
- Track industry trends and emerging technologies to identify improvement opportunities.
What you'll need#
- Currently pursuing an undergraduate degree in Computer Science, Engineering, Information Systems, Business Technology, Data Science, Business, or a related field.
- Proficiency in at least one programming or scripting language such as Python, JavaScript, or C#.
- Experience developing, configuring, or customizing AI, automation, or software solutions.
- Ability to translate business needs into technical requirements and communicate concepts to non-technical audiences.
- Demonstrated ability to create polished PowerPoint presentations with strong data visualization and infographic design.
- Strong analytical and problem-solving skills.
- Excellent written, verbal, and stakeholder communication skills.
- Familiarity with Generative AI, Agentic AI, large language models, or prompt engineering.
- Experience with workflow automation tools like Power Automate, UiPath, or ServiceNow.
- Knowledge of cloud platforms such as Microsoft Azure, AWS, or Google Cloud.
- Experience creating dashboards or business analyses using Excel or Power BI.
- Experience conducting research, market assessments, or facilitating workshops.
Location & details#
- Location: Toronto, Ontario, Canada.
- Term: Winter 2027 (January 5, 2027, through April 22, 2027).
- Modality: Hybrid (in-office days required).
- Employment: Full-time, paid internship.
About Manulife
Manulife is an international financial services group based in Toronto. The company operates as Manulife in Canada, Asia, and Europe and as John Hancock in the United States. It manages over 1.3 trillion dollars in assets for approximately 34 million customers. The organization employs more than 34,000 people and works with over 116,000 agents.
How to get in at Manulife
Securing an internship at Manulife requires speed, as early applicants are often reviewed before the candidate pool becomes unmanageable. Intern Insider sends an instant alert the moment a role matching your target is published, helping you apply among the first. This approach ensures your application is seen early in the process. You can also improve your chances by connecting with the people hiring for these roles. Intern Insider surfaces the recruiters behind Manulife positions so you can reach out directly to ask about the role or a referral. This direct outreach often yields better response rates than submitting an application into a general queue.
