About the role#
This internship focuses on scaling change management practices across Canada and US Retirement. You will work on practical tools, reporting, and templates to improve efficiency across the change lifecycle. The role includes hands-on experience with stakeholder engagement, process improvement, and executive storytelling. You will finish the term by presenting your outcomes in an executive-ready capstone deliverable.
What you'll do#
- Support the design and delivery of a repeatable, end-to-end change management toolkit.
- Build or enhance standardized change management artifacts, including defining purpose and ownership.
- Partner with change management stakeholders across Canada and the US through working sessions and feedback cycles.
- Improve SharePoint structure, navigation, and content usability.
- Identify opportunities to reduce manual effort and streamline workflows.
- Prepare change artifacts such as stakeholder impact assessments and change summaries.
What you'll need#
- Current enrollment in a post-secondary program related to business, communications, human resources, organizational change, project management, or technology.
- Strong written and verbal communication skills.
- Ability to translate information into clear, audience-focused materials.
- Strong organizational skills and attention to detail.
- Ability to manage multiple deliverables and working sessions.
- Comfort using Microsoft Office tools, including PowerPoint, Excel, Word, and SharePoint.
- Demonstrated interest in change management, process improvement, or stakeholder engagement.
- Experience creating presentations, templates, or process documentation is preferred.
- Familiarity with Power BI, Copilot, or other reporting and AI tools is an asset.
- Ability to synthesize qualitative and quantitative information into executive-ready summaries.
Location & details#
- Location: Toronto, Ontario, Canada.
- Term: Summer 2027.
- Modality: Hybrid.
- Employment: Full-time, paid position.
About Manulife
Manulife is an international financial services group based in Toronto. The company operates as Manulife in Canada, Asia, and Europe and as John Hancock in the United States. It manages over 1.3 trillion dollars in assets for approximately 34 million customers. The organization employs more than 34,000 people and works with over 116,000 agents.
How to get in at Manulife
Securing an internship at Manulife requires speed, as early applicants are often reviewed before the candidate pool becomes unmanageable. Intern Insider sends an instant alert the moment a role matching your target is published, helping you apply among the first. This approach ensures your application is seen early in the process. You can also improve your chances by connecting with the people hiring for these roles. Intern Insider surfaces the recruiters behind Manulife positions so you can reach out directly to ask about the role or a referral. This direct outreach often yields better response rates than submitting an application into a general queue.
