About the role#
As an Intern for Sales and Catering, you will support the sales team by managing smaller group bookings. You will report to the Director of Sales and coordinate the details for lodging, meeting spaces, and catering events. This is a full-time, paid position based in Toronto.
What you'll do#
- Negotiate and finalize contracts with clients for meeting rooms and group stays.
- Serve as the main contact for small group bookings and ensure all data in the Opera system is accurate.
- Conduct site inspections and client visits.
- Manage meeting room revenue through planning and scheduling function spaces.
- Upsell menu options when finalizing event details.
- Arrange audiovisual needs, set up event spaces, and prepare final invoices.
- Ensure all group details are shared with operational departments.
- Manage the billing process, including tracking deposits and ensuring final payments are received within seven days of departure.
- Act as a liaison between the sales and operations teams.
- Maintain Opera profiles for VIP clients, travel agents, and companies.
- Assist with sales events like trade shows and presentations.
- Answer general inquiry calls for the sales department.
What you'll need#
- Current enrollment in a Hospitality Management or Business Administration program.
- Strong computer skills, specifically with Microsoft Office.
- Knowledge of Opera PMS is an asset.
- Excellent verbal and written communication skills.
- Strong organizational and planning abilities with an eye for detail.
- A collaborative and service-oriented approach.
- The ability to manage multiple priorities and multitask.
- Occasional availability on evenings and weekends based on event schedules.
Location & details#
- Location: Toronto, Ontario, Canada.
- Work Modality: On-site.
- Term: Rolling.
About Germain Hôtels
Germain Hôtels is a family-owned hospitality company based in Québec. Founded in 1988, the business operates three hotel brands across Canada including Le Germain, Alt, and Escad. The company employs between 1,001 and 5,000 people. It manages locations in several major Canadian cities.
How to get in at Germain Hôtels
Securing an internship at Germain Hôtels requires a proactive approach to the application process. Because many roles are filled quickly, Intern Insider sends an instant alert the moment a position is published, allowing you to apply among the first before the candidate pool grows. Early applicants often receive more attention from hiring teams. You can improve your chances by identifying the recruiters behind the company's roles through Intern Insider. Reaching out directly to ask about a specific opening or requesting a referral often leads to better response rates than submitting an application into a general queue.
