Intern, Guest Service

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Germain Hôtels

A Canadian family business known for its exceptional hospitality and the unique style of its hotels and restaurants.

1,001-5,000 employeesFounded 1988Québec, QuébecHospitality
Actively hiringPaidWinter 2027Summer 2027Hospitality
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Best applied by Jan 7

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About the role#

We are looking for an intern to join our Guest Service team at Hotel Germain Charlevoix. This is a full-time, paid internship opportunity available for the winter or summer of 2027. The placement lasts between 3 and 6 months.

What you'll do#

  • Greet guests and manage check-in and check-out processes.
  • Provide information regarding hotel services, amenities, and schedules.
  • Assist customer service agents with daily tasks and support them during complex situations.
  • Collaborate with other hotel departments to ensure operations run smoothly.

What you'll need#

  • A positive attitude and a natural orientation toward customer service.
  • Excellent written and oral communication skills.
  • Current enrollment in a Hospitality or similar program is an asset.

Location & details#

  • Location: Baie-Saint-Paul, Quebec, Canada.
  • Work modality: On-site.
  • Term: Winter 2027 or Summer 2027.
  • Access to an on-site gym is provided.
Relevant fieldsOther

About Germain Hôtels

Germain Hôtels is a family-owned hospitality company based in Québec. Founded in 1988, the business operates three hotel brands across Canada including Le Germain, Alt, and Escad. The company employs between 1,001 and 5,000 people. It manages locations in several major Canadian cities.

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