About the role#
This 8-week paid internship provides exposure to the core functions of managing a retail store. You will learn about customer service, merchandising, business analysis, visual presentation, store operations, and colleague development. The program is designed to give you a firsthand look at the strategies and partnerships that drive a multi-million-dollar retail business. Successful completion of the program may lead to an offer to join the Store Management Executive Development Program after graduation.
What you'll do#
- Collaborate with the Manager of Sales and Customer Experience to learn leadership practices.
- Shadow managers in operations and visual merchandising to plan and execute product initiatives.
- Engage with leadership across various business functions within the store and region.
- Develop a customer-focused environment by coaching and training colleagues.
- Support daily store operations and ensure they run smoothly.
- Analyze trends to select merchandise that meets customer needs.
- Explore the analytical side of the business to understand big-picture retail strategies.
- Test and implement new ideas to support business growth.
- Complete a final project and presentation for store leadership.
- Foster an environment of acceptance and respect with colleagues and customers.
What you'll need#
- Currently in your junior year pursuing a bachelor’s degree from an accredited university.
- A cumulative 3.0 GPA is preferred, and all majors are welcome to apply.
- Self-motivated with a positive attitude and a sincere passion for engaging with people.
- Strong communication and organizational skills.
- Ability to solve problems and drive results.
- Strong business acumen and curiosity about modern retail.
- Ability to perform physical tasks such as sitting, talking, hearing, and using hands to handle or feel objects, with occasional movement around the workplace.
Location & details#
- Location: Chicago, Illinois.
- Term: Summer 2027 (June through August).
- Work Modality: On-site.
- Employment Type: Full-time.
About Macy's
Macy's is a retail company founded in 1858. It operates approximately 640 locations across 43 states, the District of Columbia, Puerto Rico, and Guam. The company offers fashion and home goods through its physical stores and an e-commerce platform. Headquartered in New York, it employs over 82,000 people.
How to get in at Macy's
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