About the role#
The Consumer Insights: Customer & Digital Intelligence and Analytics Intern will support efforts to identify growth opportunities across Macy's businesses. You will work with customer, competitive, and category intelligence to transform complex data into business recommendations. This 8-week internship provides a hands-on understanding of retail business functions and offers exposure to senior leaders.
What you'll do#
- Analyze customer behavior, loyalty trends, acquisition, retention, and engagement metrics.
- Monitor competitive performance, promotional activity, and industry trends.
- Develop category scorecards and performance summaries to highlight key drivers.
- Conduct customer, market, and category research to support strategic decisions.
- Synthesize findings into executive-ready recommendations, presentations, and business reviews.
- Partner with cross-functional teams to support growth assessments and business planning.
What you'll need#
- Junior standing (rising senior) pursuing a bachelor's degree with a strong academic record (3.0 GPA preferred).
- All majors are welcome to apply.
- Advanced Excel skills, including Pivot Tables, VLOOKUP/XLOOKUP, and formulas.
- Proficiency in Microsoft Office (Excel, Word, and PowerPoint).
- Strong retail math, analytical, and problem-solving skills.
- Familiarity with financial performance metrics, profitability concepts, statistical analysis, and assortment planning.
- Excellent written and verbal communication skills.
- Ability to run, interpret, and analyze reports.
- Capability to independently organize and prioritize multiple projects.
- Demonstrated leadership, teamwork, and relationship management skills.
- High standards for accuracy, accountability, and attention to detail.
- Ability to work a flexible schedule based on business needs.
Location & details#
- This is a full-time, paid internship for Summer 2027.
- The role is based on-site at the Macy's corporate offices in New York, New York.
About Macy's
Macy's is a retail company founded in 1858. It operates approximately 640 locations across 43 states, the District of Columbia, Puerto Rico, and Guam. The company offers fashion and home goods through its physical stores and an e-commerce platform. Headquartered in New York, it employs over 82,000 people.
How to get in at Macy's
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