About the role#
Louisiana Blue is hiring a Technical Support Services Intern for the Winter 2027 term. This is a paid, part-time position based on-site in Baton Rouge, Louisiana. You will work within our technical support team to assist internal users with their hardware and software needs.
What you'll do#
- Provide technical support to internal customers by resolving hardware and software issues.
- Manage computer equipment moves, adds, and changes.
- Document troubleshooting steps and tasks within our ticketing system.
- Build and maintain positive relationships with peers, clients, and other teams.
- Partner with colleagues to ensure timely and quality technical assistance.
What you'll need#
- Current enrollment as a Junior or Senior undergraduate or graduate student.
- Pursuit of a degree in Information Technology, ISDS, or a related field.
- A cumulative GPA of at least 2.8, with 3.0 preferred.
- Practical skills in hardware and software troubleshooting.
- Ability to maintain complete confidentiality.
- Strong oral and written communication skills.
- Analytical mindset with the ability to present ideas professionally.
- Self-motivated, team-oriented, and able to adapt to a changing work environment.
Location & details#
- Location: Baton Rouge, Louisiana.
- Work Modality: On-site.
- Employment Type: Part-time.
About Louisiana Blue
Louisiana Blue is an insurance company based in Baton Rouge. It was founded in 1934 and operates as a nonprofit organization. The company provides healthcare products exclusively to residents of Louisiana. It employs between 1,001 and 5,000 people.
How to get in at Louisiana Blue
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