About the role#
kW Engineering is seeking an IT Intern to assist with maintaining desktop hardware, software, operating systems, and general IT support. This role provides hands-on experience in a professional engineering environment, supporting day-to-day IT responsibilities including hardware setup, user support, onboarding, and inventory management.
What you'll do#
- Troubleshoot basic hardware, software, printer, and connectivity issues.
- Support the setup and configuration of desktop computers, laptops, monitors, and mobile devices.
- Assist with software installations, updates, and workstation configurations.
- Manage the onboarding of new hires by preparing laptops, user accounts, and IT equipment.
- Assist with offboarding employees by collecting equipment and managing account access.
- Maintain inventory records for software, hardware, and IT equipment.
- Organize and maintain server rooms, including labeling, cable management, and documenting equipment locations.
- Support IT documentation, asset records, and internal procedures.
- Monitor cybersecurity training participation and phishing awareness activities.
- Assist with general IT ticket management and user support requests.
- Help automate onboarding, offboarding, and audit checklists for ISO 27001.
What you'll need#
- Currently pursuing or recently completed a degree in Information Technology, Computer Science, Cybersecurity, or a related field.
- Basic understanding of computer hardware, software, operating systems, and troubleshooting concepts.
- Familiarity with Microsoft Office 365 and Windows environments.
- Strong organizational skills and attention to detail.
- Excellent communication and customer service skills.
- Ability to learn quickly, follow instructions, and manage multiple tasks.
- Willingness to perform hands-on technical and organizational tasks, such as equipment setup and server room maintenance.
- Experience with ticketing systems, networking concepts, or Microsoft administration tools is a plus.
Location & details#
- Location: Oakland, California.
- Modality: On-site.
- Employment: Full-time.
- Term: Rolling.
- Compensation: Paid internship.
About kW Engineering
kW Engineering provides energy and water efficiency services for buildings and industrial facilities. Founded in 1998, the firm operates as a private and independent company based in Oakland, California. The technical staff includes over 50 engineers who manage projects ranging from data center energy audits to campus central plant optimization. The company maintains multiple offices across the United States to support its client base.
How to get in at kW Engineering
Securing an internship at kW Engineering requires a proactive approach to their hiring cycle. Because the firm values technical expertise and long-term professional relationships, you gain a significant advantage by applying as soon as a role opens. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, so you apply among the first, and early applicants get seen before the pile grows. You should aim to reach the hiring team directly to stand out from the general applicant pool. Intern Insider surfaces the recruiters behind the company's roles so you can reach out directly to ask about the role or a referral, which materially improves response rates.
