About the role#
This position is with the Global Product Information department at Dematic. You will support a team of Technical Writers by maintaining and improving the tools used for product documentation. The role focuses on DITA XML workflows, content conversion, and software plugins that transform technical documentation into HTML and PDF formats.
What you'll do#
- Maintain and improve tools for converting Word documents to DITA XML.
- Update software plugins used to publish documentation.
- Convert content from Word to DITA XML and review it for quality.
- Troubleshoot errors related to content conversion and publishing.
- Help Technical Writers use the DITA CCMS and resolve related issues.
- Review content to reduce duplication.
- Create wiki documentation and training videos.
- Collaborate with the writing team to verify content conversions.
What you'll need#
- Strong problem-solving skills and a drive to improve existing processes.
- Good interpersonal skills for effective collaboration.
- Familiarity with XML, XSLT, Visual Basic, JavaScript, and CSS is beneficial.
- Familiarity with DITA XML and structured writing is an asset.
Location & details#
- Location: Waterloo, Ontario, Canada.
- Modality: On-site.
- Employment: Full time, paid co-op position.
About KION Group
KION Group operates in the machinery manufacturing industry, focusing on supply chain solutions and industrial trucks. Founded in 2006, the company maintains a global presence with headquarters in Frankfurt, Germany. It employs over 42,000 people across its various brands, including Dematic, Linde Material Handling, and STILL. The firm provides automation technology and equipment for both premium and economy market segments.
How to get in at KION Group
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