About the role#
The Site Reliability Engineering team manages and monitors Kinaxis products and cloud infrastructure. You will help ensure service availability and performance for global customers around the clock. You will work within a team that develops automation for production operations.
What you'll do#
- Deliver customer excellence by meeting all service level agreements.
- Deploy, upgrade, and support various applications, services, and operating systems.
- Troubleshoot system performance and application health issues.
- Take ownership and accountability of the incident resolution process.
- Work with infrastructure including VMWare, Kubernetes, and networking.
- Gain exposure to public cloud platforms like Azure and GCP.
- Adhere to all security and confidentiality requirements.
What you'll need#
- Enrollment in a post-secondary diploma or degree program in computer science or a related discipline.
- Strong troubleshooting skills.
- Working knowledge of Windows or Linux environments.
- Excellent written and verbal communication skills.
- Must be a Canadian Citizen or a Permanent Resident.
- Knowledge of remote system administration, system performance monitoring, and scripting languages like PowerShell or Ansible is an asset.
Location & details#
- This is a full-time role for 8 or 12 months.
- Positions are available for a rolling start and for Winter 2027.
- If based in Ottawa or Toronto, you must be in the office at least three days a week. Other Canadian locations are remote.
- The hourly pay range is $27.04 to $39.66, depending on your skills, year of education, and experience.
About Kinaxis
Kinaxis develops software for supply chain management. The company serves clients in sectors including aerospace, automotive, and life sciences. It maintains headquarters in Ottawa and employs over 2,300 people. Its software handles tasks ranging from strategic planning to last-mile delivery.
How to get in at Kinaxis
Applying to Kinaxis early gives you a distinct advantage, as recruiters review applications before the volume becomes unmanageable. Intern Insider sends you an instant alert the moment a new role is published, helping you secure a spot at the front of the queue. You can avoid the frustration of waiting in a digital pile by acting quickly when a position opens. Reaching out to the right person often yields better results than a standard submission. Intern Insider surfaces the recruiters behind Kinaxis roles, allowing you to contact them directly for questions or a referral. This personal outreach often improves your response rate significantly compared to cold applications.
