About the role#
This Business Administration internship supports our Marketing and Customer Experience teams. You will report to the Director of Customer Experience and work closely with the Marketing Coordinator. This role involves interacting with our community and internal team members to maintain high service standards.
What you'll do#
- Communicate with prospective customers through phone calls and emails.
- Review repeat inquiries to improve our response practices and reduce confusion.
- Create best practices for our customer service protocols.
- Perform market research using surveys and interviews.
- Maintain knowledge of the program calendar and specific details to answer incoming questions.
What you'll need#
- Current enrollment or background in Business Administration.
- A genuine interest in sports-based youth development.
- Ability to work independently and resourcefully.
- Strong attention to detail when managing tasks.
- Capability to handle sudden increases in workload.
- Effective communication skills for internal and external interactions.
Location & details#
- Location: New York, New York.
- Term: Fall 2026 (September 8th to December 18th).
- Modality: On-site.
- This is an unpaid internship.
About Kids in the Game
Kids in the Game provides youth sports and wellness programs across New York City. Founded in 2003, the organization runs after-school, recess, and physical education activities. Its staff includes trained coaches and fitness educators who work with general and special needs groups. The company operates with 51 to 200 employees.
How to get in at Kids in the Game
Securing a role at Kids in the Game requires staying ahead of the applicant pool. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, so you apply among the first, as early applicants get seen before the pile grows. Being quick gives you a better chance of having your materials reviewed by the hiring team. You can also improve your odds by connecting with the people actually making the decisions. Intern Insider surfaces the recruiters behind the company roles so you can reach out directly to ask about the position or a referral, which materially improves response rates. A direct, professional inquiry often stands out more than a standard application.
