About the role#
This internship supports the Marketing and Customer Experience teams at Kids in the Game. The role involves managing customer relations, improving internal processes, and conducting market research to support youth development programs. You will report to the Director of Customer Experience and work closely with the Marketing Coordinator.
What you'll do#
- Engage with prospective customers through phone calls and emails.
- Analyze repeat inquiries to refine response practices and reduce confusion.
- Develop and establish best practices for customer service protocols.
- Conduct market research using surveys and interviews to inform strategy.
- Maintain current knowledge of the program calendar and details to assist customers effectively.
What you'll need#
- A strong passion for sports-based youth development.
- Ability to operate autonomously and resourcefully.
- Capability to manage fluctuating workloads while maintaining attention to detail.
- Effective communication skills and a professional demeanor.
Location & details#
- Location: New York, New York.
- Term: Fall 2026 (September 8th to December 18th).
- Work Modality: On-site.
- Academic Focus: Business Administration.
- Compensation: This is an unpaid internship, though a completion bonus is available.
How to get in at Kids in the Game
Intern Insider's per-company playbook.
Securing an internship at Kids in the Game requires staying ahead of the competition. Because these roles receive many inquiries, Intern Insider sends an instant alert the moment a role matching your target is published anywhere, so you apply among the first. Early applicants often get seen before the pile grows. You should also focus on building a direct connection with the team. Intern Insider surfaces the recruiters behind the company's roles so you can reach out directly to ask about the role or a referral, which materially improves response rates.
