Intern - Business Analyst

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    Kensington

    501-1,000 employeesToronto, ONTravel Arrangements
    Actively hiringPaidrollingTravel Arrangements
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    Best applied by Oct 24

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    About the role#

    As a Business Analyst Intern, you will support reporting, process mapping, and communications. You will partner with internal and external stakeholders to oversee technology partners and external vendors. Your work ensures successful delivery from these partners while translating business needs into clear technical specifications.

    What you'll do#

    • Analyze business processes to find gaps and improvement opportunities.
    • Recommend solutions based on your findings.
    • Support external vendor reporting and governance by tracking deliverables, SLAs, KPIs, and escalations.
    • Help design and refine processes and controls.
    • Support the management of a technology partner relationship, including tracking project milestones, requirements handoffs, issue resolution, and roadmap updates.
    • Build clear, persuasive PowerPoint presentations for executives and project teams.
    • Create visuals such as charts, process flows, and one-pagers.
    • Maintain and prioritize backlog items alongside product owners and project managers.

    What you'll need#

    • Strong attention to detail and the ability to synthesize complex information into concise deliverables.
    • Ability to prioritize competing requests and manage time across internal and external stakeholders.
    • Slide crafting skills including narrative flow, consistent branding, and effective data visualization.
    • Basic understanding of the software development lifecycle and testing principles.
    • Interest or experience in vendor management, reporting, and governance.
    • Comfort working with both external vendor partners and internal teams.
    • Experience with project management tools like Jira, Confluence, or Trello.
    • Experience with version control for documentation.

    Location & details#

    • Location: Toronto, Ontario, Canada.
    • Modality: Hybrid.
    • Status: Full-time internship.
    • Compensation: $20 per hour for 40 hours per week.
    • Term: Rolling.

    About Kensington

    Kensington provides personalized travel arrangements for clients across more than 120 countries. The company organizes tours, cruises, yacht charters, villa rentals, and private jet travel. It employs 736 people and maintains offices in Toronto and Wilmington. The organization is privately held.

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