About the role#
As a Customer Service and Channel Operations (CSCO) Co-op, you will support the Innovative Medicine organization. You will work across functional groups including Customer Support Services, Reverse Distribution, Revenue Reconciliation, and Systems Operations. This role involves using data-driven insights to improve efficiency, reduce costs, and support customer outcomes. You will collaborate with commercial, logistics, and customer service teams on process improvement and strategic projects.
What you'll do#
- Identify cost-saving opportunities and process improvements using advanced Excel skills.
- Lead at least one high-impact project using LEAN or Six Sigma methodologies to optimize pharmaceutical processes.
- Manage relationships with targeted customers and internal partners to ensure operational efficiency.
- Develop, implement, and monitor supply chain initiatives.
- Generate detailed reports and dashboards for decision-making, including KPI tracking and ad hoc analytics.
- Collaborate with internal teams on business process improvements.
- Facilitate communication by distributing reports, leading meetings, and supporting local team activities.
What you'll need#
- Current enrollment in a BA/BS program for Supply Chain, Engineering, IT, Business, or a related field.
- Proficiency in Microsoft Excel (V-Lookups, Pivot Tables, Formulas, Macros), PowerPoint, and Word.
- Familiarity with supply chain management systems, with a preference for SAP.
- Experience with data analytics and visualization tools like Tableau or Power BI is preferred.
- Strong analytical, problem-solving, and strategic mindset.
- Excellent communication and interpersonal skills.
- Ability to adapt quickly to new systems.
- Previous co-op or internship experience and project management experience are preferred.
- Must be permanently authorized to work in the U.S. without the need for sponsorship.
Location & details#
- Locations: Somerset, NJ; Titusville, NJ; or Shepherdsville, KY.
- Term: Winter 2027.
- Modality: Hybrid.
- Employment: Full-time, paid position.
About Johnson & Johnson
Johnson & Johnson is a public company based in New Brunswick, New Jersey. Founded in 1886, it operates within the hospitals and health care industry. The company focuses on medical devices, diagnostics, and pharmaceuticals. It employs over 133,000 people across its global offices.
How to get in at Johnson & Johnson
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