About the role#
As a Tourism & Operations Intern, you will be the primary point of contact for guests at our San Francisco depot. This role involves managing the end to end customer experience, from welcoming travelers to ensuring their campervan is ready for the road. You will gain hands-on experience in tourism operations, fleet management, and customer service.
What you'll do#
- Manage check-ins and check-outs, including guest registration and payment processing.
- Explain campervan functionalities and rental terms to customers.
- Upsell road trip extras to enhance the guest experience.
- Align reservations with available inventory and prepare campervans and kits for upcoming rentals.
- Maintain the fleet in top condition by identifying and addressing maintenance or repair needs.
- Support the team with stock monitoring, fleet coordination, and troubleshooting operational issues.
What you'll need#
- Current student or recent graduate in Hospitality, Tourism, International Studies, Business Administration, or a related field.
- Fluency in English.
- A valid driver's license for both manual and automatic vehicles.
- A valid work permit for the United States, if applicable.
- Strong interpersonal skills with a focus on customer service.
- A problem-solving mindset and a willingness to perform hands-on tasks.
Location & details#
- Location: Union City, California.
- Modality: On-site.
- Schedule: Full-time.
- Compensation: $17.87 per hour.
- Term: Rolling.
About Indie Campers
Indie Campers operates a platform for road trip vehicle rentals. The company manages a fleet of over 6,000 recreational vehicles including campervans and motorhomes. Founded in 2013, it maintains a presence in more than 70 cities across Europe, North America, and Oceania. The business is based in Lisboa, Portugal, and employs over 500 people.
How to get in at Indie Campers
Applying to Indie Campers early gives you a significant advantage because recruiters review applications as they arrive. Intern Insider sends an instant alert the moment a role matching your target is published, helping you apply among the first before the pile grows. You can avoid the wait by getting your materials in while the inbox is still manageable. Reaching out to the right people often yields better results than a standard application. Intern Insider surfaces the recruiters behind the company roles so you can contact them directly to ask about the position or a referral. This approach materially improves your response rates compared to submitting through a general queue.
