About the role#
As a Tourism & Operations Intern at the Las Vegas depot, you will serve as the primary point of contact for guests, managing the end-to-end experience of their campervan rentals. This role involves balancing front-office customer service with back-office operational tasks to ensure the fleet is prepared and maintained for road trips.
What you'll do#
- Customer Service & Sales: Manage guest check-ins and check-outs, process payments, explain vehicle functionalities, and upsell road trip extras.
- Operations: Align reservations with available inventory and prepare campervans and kits for upcoming rentals.
- Quality Control: Maintain the fleet in top condition by identifying and addressing maintenance or repair needs.
- Fleet Support: Monitor stock levels, coordinate vehicle logistics, and troubleshoot operational issues as they arise.
What you'll need#
- Current student or recent graduate in Hospitality, Tourism, International Studies, Business Administration, Public Health, Psychology, or a related field.
- Fluency in English.
- A valid driver's license for both manual and automatic vehicles.
- Possession of a valid work permit, if applicable.
- A strong customer service orientation with the ability to connect with people from diverse backgrounds.
- A problem-solving mindset and a willingness to perform hands-on tasks.
Location & details#
- Location: Las Vegas, Nevada, United States.
- Modality: On-site.
- Commitment: Full-time, rolling term.
- Compensation: Paid internship ($14/hour).
- Additional Info: Internship includes on-the-job training in logistics, fleet coordination, and guest relations, with potential for future integration into the company.
