About the role#
As a Tourism & Operations Intern at the Las Vegas depot, you will serve as the primary point of contact for guests, managing the end-to-end experience of their campervan rentals. This role involves a mix of front-office customer service and back-office operational support to ensure the fleet is ready for the road.
What you'll do#
- Customer Service: Handle guest check-ins and check-outs, process payments, explain campervan features, and manage rental terms and conditions.
- Sales: Upsell road trip extras to enhance the guest experience.
- Operations: Align reservations with available inventory and prepare campervans, kits, and extras for upcoming trips.
- Maintenance: Inspect and maintain the fleet to ensure vehicles are in top condition, identifying and addressing necessary repairs.
- Logistics: Support the team by monitoring stock levels, coordinating the campervan fleet, and troubleshooting operational issues.
What you'll need#
- Current student or recent graduate in Hospitality, Tourism, International Studies, Business Administration, or a related field.
- Fluency in English.
- Valid driver's license for both manual and automatic vehicles.
- Strong customer service orientation and the ability to connect with people from diverse backgrounds.
- A problem-solving mindset and a willingness to handle hands-on operational tasks.
- Required work authorization for the United States.
Location & details#
- Location: Las Vegas, Nevada, United States.
- Work Modality: On-site.
- Compensation: $14 per hour.
- Term: Rolling internship.
- Training: Includes online and on-the-job training in guest relations, logistics, and fleet management.
