About the role#
As a Tourism & Operations Intern at our Los Angeles depot, you will serve as the primary point of contact for travelers. This role offers hands-on experience in the RV and campervan rental industry, requiring a blend of customer service, logistics, and operational support to ensure guests have a seamless road trip experience.
What you'll do#
- Manage customer check-ins and check-outs, process payments, and register guests.
- Explain campervan functionalities and rental terms to customers, while identifying opportunities to upsell road trip extras.
- Align reservations with available fleet inventory and prepare vehicles and kits for upcoming rentals.
- Maintain the fleet in top condition by identifying and addressing maintenance or repair needs.
- Support the operations team by monitoring stock levels, coordinating the fleet, and troubleshooting day-to-day operational issues.
What you'll need#
- Current student or recent graduate in Hospitality, Tourism, International Studies, Business Administration, Human Resources, Sociology, or a related field.
- Fluency in English and a valid driver's license for both manual and automatic vehicles.
- Possession of a valid work permit, if applicable.
- A strong customer service orientation with a natural ability to connect with people from diverse backgrounds.
- A problem-solving mindset and a willingness to handle hands-on operational tasks.
Location & details#
- Location: Los Angeles, California, United States.
- Modality: On-site.
- Compensation: $17.87 per hour.
- Term: Rolling.
- This is a paid internship that includes on-the-job training in guest relations, fleet coordination, and logistics, with potential for future career integration.
