About the role#
As a Global Sales AI & Automation Intern, you will work with sales teams across different countries to identify repetitive tasks and process gaps that take time away from selling. You will turn your findings into practical solutions using AI tools and help the organization build a roadmap for implementation. This is a hands-on role where you will measure the impact of your work on team productivity.
What you'll do#
- Work with global sales teams to identify process pain points and activities that slow down sales efforts.
- Analyze findings to prioritize opportunities with the greatest impact.
- Collaborate with business stakeholders to recommend improvements and build implementation roadmaps.
- Design and implement solutions using Microsoft Copilot, agents, chatbots, and Excel automation.
- Document key sales processes, workflows, and best practices to create user-friendly reference materials.
- Support Audit ISO 9001:2015 requirements.
- Present the business impact of your work, including lessons learned and efficiency gains.
What you'll need#
- Current enrollment in an undergraduate or graduate degree program.
- Strong analytical and problem-solving skills with an ability to spot operational bottlenecks.
- Interest in applying Microsoft Copilot, agents, chatbots, and Excel automation to business processes.
- Ability to develop clear, prioritized action plans from your assessments.
- Experience collaborating with stakeholders and supporting governance decisions.
- Comfort taking ownership of projects and measuring efficiency gains.
Location & details#
- Location: Oakville, Ontario, Canada.
- Modality: On-site.
- Employment: Full-time, paid position at $20/hour.
- Term: Rolling.
About IDEMIA North America
IDEMIA North America operates in the IT services and consulting sector. The company focuses on software development for personal identity and security. It provides biometric identification and document authentication services to government agencies and private organizations. The business maintains a workforce of 1,001 to 5,000 employees and is a privately held entity.
How to get in at IDEMIA North America
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