About the role#
This is a full-time, paid Information Technology internship for the Summer 2027 term. You will work in a hybrid capacity based out of our Oakville, Ontario office. This role is intended for University or College IT Co-op students with a focus on servers, networks, firewalls, and physical security systems.
What you'll do#
- Provide first-level technical support and resolve end-user tickets using ticketing systems.
- Maintain and update inventory records for software, IT hardware, and physical security systems.
- Patch and update Windows 11 systems to maintain security compliance.
- Monitor and analyze system logs and alarm systems to identify patterns or issues.
- Troubleshoot and facilitate repairs for desktops, laptops, cell phones, printers, and scanners.
- Assist with purchase orders, shipping, and receiving of computer equipment.
- Support the IT team with additional duties as needed.
What you'll need#
- Enrollment in a University or College IT Co-op program.
- Experience with Windows 11 setup and administration.
- Basic knowledge of networking fundamentals, operating systems, and computer hardware.
- Familiarity with the MS Office suite, MS Teams, and SharePoint.
- Exposure to MS CoPilot and ChatGPT.
- Experience with Jira or similar ticketing software.
- Strong problem-solving skills and attention to detail.
- Excellent communication and customer service skills.
- Ability to work both independently and within a team.
Location & details#
- Location: Oakville, Ontario, Canada.
- Term: Summer 2027 (May 17, 2027 to August 6, 2027).
- Modality: Hybrid (must be able to travel to the office).
- Compensation: $25 per hour.
About IDEMIA North America
IDEMIA North America operates in the IT services and consulting sector. The company focuses on software development for personal identity and security. It provides biometric identification and document authentication services to government agencies and private organizations. The business maintains a workforce of 1,001 to 5,000 employees and is a privately held entity.
How to get in at IDEMIA North America
Securing an internship at IDEMIA North America requires speed because early applicants often receive more attention before the candidate pool grows. Intern Insider sends an instant alert the moment a role matching your target is published anywhere so you can apply among the first. This gives you a clear advantage in a competitive hiring environment. You can also reach out to recruiters directly to ask about the role or a referral since Intern Insider surfaces the specific people behind the company's postings. Reaching out personally often improves your response rate compared to waiting in a queue.
