Tier 2 IT Support Internship

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IAT Insurance Group

Delivering Insurance Answers Together®

501-1,000 employeesFounded 1991Raleigh, NCInsurance
Actively hiringPaidSummer 2027Insurance
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Best applied by Nov 30

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About the role#

This 10-week summer internship places you within the Tier 2 Support team at IAT Insurance Group. You will work with our cloud-based enterprise platform, which includes Duck Creek Policy, Billing, and Claims, as well as the Hyland OnBase document management system. You will gain experience in a corporate technology environment by working alongside our Application Support team to help solve business challenges and improve operations.

What you'll do#

  • Participate in projects and process improvement initiatives within the Application Support organization.
  • Observe and contribute to how teams collaborate to solve business challenges.
  • Assist with documenting processes, tracking work, and supporting daily operational activities.
  • Gain exposure to enterprise systems, project management, and IT service delivery practices.
  • Support the team with additional assignments and special projects as needed.

What you'll need#

  • You are a rising undergraduate sophomore, junior, or senior.
  • You are pursuing a major, minor, or concentration in a business or technical degree, such as Computer Science or Business Administration.
  • You have the ability to quickly learn our internal systems.
  • You possess strong communication skills for both technical and non-technical audiences.
  • You are comfortable working independently and solving problems.
  • You are proficient with Microsoft Office and Visio.
  • You are authorized to work in the United States without visa sponsorship.

Location & details#

  • Location: Naperville, Illinois.
  • Term: May 24, 2027, to July 30, 2027.
  • Modality: Hybrid. You will work from the office Monday through Wednesday, with the option to work remotely on Thursday and Friday.
  • Employment: This is a full-time, paid internship. You must be able to complete the full 10-week program. Please note that we do not provide housing or relocation assistance.

About IAT Insurance Group

IAT Insurance Group is a privately held property and casualty insurance company based in Raleigh, North Carolina. Founded in 1991, the firm provides specialty insurance solutions for both individuals and businesses. It operates through seven divisions and maintains a network of offices across the United States. The company employs over 900 people.

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