HPC/AI Systems Service Process Improvement Engineer Intern

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Hewlett Packard Enterprise

10,001+ employeesHouston, TexasIT Services and IT Consulting
Actively hiringPaidIT Services and IT Consulting
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Best applied by Jan 10

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About the role#

As an HPC/AI Systems Service Process Improvement Engineer Intern, you will work on-site at a partner or customer location. You will focus on continuous improvement by analyzing processes, identifying gaps, and managing technical documentation. This role bridges the gap between high-level process strategy and hands-on system maintenance, requiring a mix of analytical rigor and physical technical work.

What you'll do#

  • Review and execute continuous improvement initiatives regarding case management, site processes, and KPIs.
  • Collaborate with team members through face-to-face, phone, and online communication.
  • Assist with hands-on hardware and system installation, including reading documentation and diagrams to identify components.
  • Manage hardware tickets by documenting actions and coordinating the next steps.
  • Operate hand tools and low-power tools while maintaining an organized workspace.
  • Interface with the parts inventory manager and provide support to senior team members on technical projects.
  • Identify and troubleshoot technical issues.
  • Engage in ongoing learning regarding new technologies, methodologies, and specialized compute hardware.

What you'll need#

  • Current pursuit of a Bachelor's degree in Industrial Engineering, Manufacturing, or a related technical field.
  • Familiarity with AI tools like CoPilot and GitHub for process automation.
  • Strong problem-solving, analytical, and time management skills.
  • Excellent interpersonal and communication abilities.
  • A collaborative, solution-focused mindset.
  • Physical ability to lift and move parts and equipment up to 50 lbs individually and up to 75 lbs with assistance.

Location & details#

  • Location: Illinois, United States.
  • Modality: On-site.
  • Employment: Full-time internship.
  • Term: Rolling.

About Hewlett Packard Enterprise

Hewlett Packard Enterprise operates as a public IT services and consulting company. It functions as an edge-to-cloud business. The company maintains its headquarters in Houston, Texas. It employs 92,729 people across its global operations.

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