About the role#
As a Hardware Service Engineer Intern, you will work on-site at a partner or customer office to support high-performance computing (HPC) environments. You will gain hands-on experience by performing maintenance and repairs on compute, network, and storage hardware. This role involves direct interaction with technical systems and team members to ensure infrastructure remains operational and efficient.
What you'll do#
- Perform repair and maintenance activities on HPC compute, network, and storage hardware.
- Review and claim hardware action tickets, documenting your progress through the ticketing system.
- Read system documentation and diagrams to identify components for replacement or repair.
- Operate hand tools and low-power tools to perform hardware component replacements.
- Lift and move equipment up to 50 lbs individually, or up to 75 lbs with assistance.
- Occasionally operate a pallet jack to move inventory and assist with system installations.
- Collaborate with team members via face-to-face, phone, and online communication.
- Interface with the parts inventory manager to maintain an organized supply of tools and spares.
- Support senior team members on technical projects and assist with troubleshooting issues.
- Participate in team meetings and engage in continuous learning about new technologies and methodologies.
What you'll need#
- Currently pursuing a Bachelor's degree in Engineering, Computer Science, Information Technology, or a related technical field.
- Knowledge of Linux and familiarity with programming languages or technical tools.
- Strong problem-solving, analytical, and time management skills.
- Ability to work effectively under strict deadlines.
- Excellent communication and interpersonal skills.
- A collaborative, solution-focused mindset and a strong interest in HPC hardware.
Location & details#
- Location: Illinois, United States.
- Modality: On-site.
- Employment: Full-time internship.
- Term: Rolling.
About Hewlett Packard Enterprise
Hewlett Packard Enterprise operates as a public IT services and consulting company. It functions as an edge-to-cloud business. The company maintains its headquarters in Houston, Texas. It employs 92,729 people across its global operations.
How to get in at Hewlett Packard Enterprise
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