About the role#
This internship is a 10 to 12 week development program for students to learn the hospitality industry. You will immerse yourself in the Housekeeping department by shadowing leaders, attending operational meetings, and working with the team that manages day-to-day hotel success. The goal is to build a foundation for a career in hospitality.
What you'll do#
- Shadow leaders and staff across every shift and position within the Housekeeping department.
- Attend department and leadership meetings.
- Operate the Property Management System and other department software.
- Use labor management tools to schedule and control costs.
- Interact with customers to resolve issues and maintain service quality.
- Ensure the department follows Room Standard Operating Procedures and policies.
What you'll need#
- You are a recent or current graduate of a hospitality program.
- You have effective verbal and written communication skills.
- You can push or pull equipment weighing up to 100 lbs.
- You can manage interactions with customers, including those requiring patience and conflict resolution.
Location & details#
- Location: Fairfield, Connecticut.
- Modality: On-site.
- Term: Rolling.
- Employment: Full-time and paid.
About HEI Hotels & Resorts
HEI Hotels and Resorts is a private company that manages and invests in hotel properties across the United States. Founded in 2002, the firm focuses on institutional hotel assets in urban, resort, and super-suburban markets. It maintains a staff of over 10,000 employees. The company provides third-party management services for its partners.
How to get in at HEI Hotels & Resorts
Applying early to HEI Hotels and Resorts gives you a distinct advantage because recruiters review applications before the candidate pool becomes unmanageable. Intern Insider sends an instant alert the moment a role matching your target is published, so you can submit your materials among the first applicants. This timing helps ensure your resume is seen while the hiring team is still actively building their shortlist. You can also improve your response rates by reaching out to the recruiters behind these roles directly to ask about the position or a potential referral. Intern Insider surfaces these specific contacts, allowing you to bypass the general queue and make a professional connection with the people actually managing the hiring process.
